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Privacy Policy

This Privacy Policy governs the collection of information by Pearl The Luxury Lounge Pvt Ltd ("the Company" and/or "We") from users ("Users" and/or "You") of the website www.pearltheluxurylounge.com ("Website"). This Privacy Policy should be read in conjunction with the User Agreement of the Website. Personal Information of Users is collected when they register with the Website, access the Website, or take any action on the Website.

Information Collection and Use

The Personal Information that you provide to us and/or that we collect may include the following:

Registration details, including the password provided by You. We take reasonable security measures to protect Your password from being exposed or disclosed to anyone, including the Company.
Shipping, billing, tax registration, and other information related to your sale or purchase transactions on the Website.
Transaction details with other users of the Website.
Usage behavior of the Website.
Details of the computer system or network you use to visit the Website and perform activities on the Website.
Our primary purposes for collecting information from You are to allow You to use the Website and its features and services, contact you for services provided by the Company, record Your information as required by applicable laws, serve promotional and advertising materials, and provide information, direct marketing, and other materials about products, services, and offers from the Company and its affiliated companies.

We may also collect information to track user behavior and preferences for internal analytics, using server log files, cookies, web beacons, and other tracking technologies. This information is used to improve the user experience on our website.

You understand, agree, and acknowledge that the collection, storage, and processing of your Personal Information are for lawful purposes related to the functions and activities of the Company and its joint ventures. You further understand, agree, and acknowledge that your Personal Information, classified as sensitive personal information under applicable laws, is necessary for the Company to provide services on its Website and for your usage of the Website and related services.

Information Sharing and Disclosure

The Company is the recipient of all the Personal Information and will make reasonable efforts to prevent the disclosure of the Users' Personal Information. We may provide access to Users' information to Company Entities, joint ventures, agents, or third parties for the purposes of providing services or conducting marketing activities on behalf of the Company Entities and/or its joint ventures. We ensure that such third parties and agents are obligated to maintain confidentiality and use the information strictly for the purposes of the Website.

Company may disclose your Personal Information to the extent deemed necessary for you to engage in commercial transactions with other users of the Website.

Compliance with Laws and Law Enforcement

Company cooperates with government and law enforcement agencies, or any third parties as required by law, to enforce and comply with the law. We will disclose information about You to government or law enforcement officials, private parties, or tax authorities as necessary or appropriate to respond to claims, legal process, protect the property and rights of Company or third parties, protect public safety, prevent illegal or unethical activity, or as demanded by tax authorities.

Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, Company may sell, transfer, or share some or all of its assets, including your Personal Information. We will ensure that the transferee handles your Personal Information in a manner consistent with this Privacy Policy.

Email Policies

Company may use your Personal Information for the purposes mentioned above. You have control over which emails you receive. If you no longer wish to receive such communications from us, you can unsubscribe by following the instructions provided in the emails. Please note that it may take some time for your opt-out request to become effective.

Deleting Your Information

If you want to delete the Personal Information you have provided to us, you can request deletion by contacting our Customer Services department via the provided email address at the bottom of this page. Please note that deleting certain Personal Information may result in the cancellation of your registration and the loss of access to certain features of the Website.


Company uses industry-standard technology to protect your Personal Information. We employ secure server software (SSL) to encrypt information before it is sent to us. We have security measures and procedures in place to prevent unauthorized access, maintain data accuracy, and ensure the proper use of information. We also ensure that any third parties or agents we employ comply with the same security standards for the protection of your Personal Information.

Please be aware that your information may be transferred to and maintained on computers located outside your state or country, where privacy laws may be less protective. By providing your information, you consent to the transfer of your information to India, where Company keeps and processes the information.

Although we strive to protect your personal data, please note that the transmission of information over the Internet is not completely secure. Any transmission is at your own risk. Once we receive your information, we have procedures and security features in place to prevent unauthorized access.

Changes in Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our Services constitutes acceptance of the current Privacy Policy and Terms of Use. We encourage you to periodically review this page for any changes.


We are committed to safeguarding your information and protecting you from identity theft and phishing. We will never request your credit card information or national identification numbers in a non-secure or unsolicited email or telephone communication.

SMS Policies

When you transact with us, we collect and use your contact details to provide relevant offers and product information to you via SMS. By confirming your order, you expressly agree to share your contact details with us for these purposes.


We use cookies to enhance your browsing experience. Cookies are files sent by web servers to web browsers and can be used to identify and track users as they navigate a website. We use cookies for reporting and customization purposes. You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.


By using the Website, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. If you have any questions or concerns about this policy, please contact our Customer Services department at the provided email address.


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